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Click-to-chat links: the fastest path from ad to conversation

Published on 29 September 2026 By WhatsApp Araby team

Click-to-chat links: the fastest path from ad to conversation

Every extra step between interest and purchase loses customers. A click-to-chat link removes all of them: one tap, and a WhatsApp chat opens with a ready-made message.

What is a click-to-chat link?

A short link that opens WhatsApp in a chat with your business, with the message already written. The customer doesn't save or type your number — they tap and send.

Where should you put them?

  • Ads: Facebook, Instagram and TikTok ads with a "Message us" button.
  • Website: next to every product or service.
  • Menus and invoices: a QR code on the table or the bill.
  • Email signatures: at the bottom of every email.
  • Status and posts: the link right in the text.

Writing the pre-filled message

Write what the customer would love to send:

  • Restaurant: "Hi, I'd like to book a table at (name) for tonight"
  • Clinic: "Hello, I'd like to book an appointment at (name)"
  • Shop: "Interested in (product) — can you share details?"

The closer it is to their need, the better the conversation.

Click tracking and QR codes

With WhatsApp Araby you get:

  • Your own short link with a click counter.
  • Printable QR codes (PNG/SVG).
  • UTM fields so you know if the customer came from an ad, your site or a poster.

Golden tips

  1. Use a short, natural pre-filled message.
  2. Put the link where it's seen — not buried in fine print.
  3. Print the QR where customers actually decide (table, door, invoice).
  4. Review clicks weekly and improve the wording.

Bottom line

A direct link turns "interested" into "in conversation" in one tap. Build your links from the dashboard and put them where decisions happen.

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